Careers Archive | Royal Shell

Careers at Royal Shell

There’s no better feeling than being excited to come to work each day. Here at Royal Shell, we believe that if we treat our employees well, give them the training, resources and support they need to succeed, it results in happy employees. If our employees are happy, their enthusiasm shows in their work, as well as their interactions with our buyers, sellers, owners and guests. We believe in promoting from within whenever possible and giving our employees opportunities for career growth. If you are a motivated and enthusiastic person with the experience and skills we are looking for, we’d love to hear from you.

The Royal Shell businesses include Royal Shell Vacations and Royal Shell Real Estate, as well as Golden Ocala Real Estate and Rentals.

Learn more about Royal Shell

Maintenance Manager

Fort Myers

In this role, you will manage maintenance functions, staff and vendors for our beautiful vacation, annual and seasonal rental properties. This includes prioritizing and processing work orders including both urgent and routine maintenance of our rental properties.

What You’ll Do:

Provide leadership, coaching and mentoring to the team.
Develop and maintain inventories of equipment, tools and other supplies.
Perform accurate tracking and reporting of maintenance work.
Assist in the development of standard job guides, process improvements and other references for employees
And more…

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Director of First Impressions

Sanibel Island

Royal Shell Real Estate, the region’s largest luxury real estate, rental, and vacation company, is currently seeking a dependable, Director of First Impressions for an extremely busy office. We’re looking for a dynamic candidate to help lead our growth in Lee County. This is a full-time position, Monday through Friday.

What You’ll Do:

Provide best in class hospitality to external clients, business partners, and vendors.
Greet guests, clients and agents with a friendly smile and positive attitude
Manage internal meeting spaces, and general office organization.
Assist agents with day-to-day tasks and administrative duties
And more…

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Guest Services Agent

Bonita Springs

In this role, you will be the front line and “face” of Royal Shell Vacations. Our guests will be wowed by your positive attitude and exceptional service during their vacation experience. You will respond to guest calls or inquiries about unit reservations, provide information, and reserve vacation properties. You will be trained and become well versed in promotions, events, pricing, and sales strategies.

What You’ll Do

Greet, interact, and accommodate walk-in traffic requests promptly and with a warm welcome.
Provide guests with appropriate unit assignments, unit keys, directions to the units.
Work outside during Express Check-In and Check-Out times or when needed.
Assist guests with issues and complaints, with empathy and a focus on guest satisfaction. Use supervisor support when necessary.
and more.

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