Jeanine Carriero Guest Service Manager
Jeanine Marie Carriero came to the Islands in 1986 from Philadelphia, Pennsylvania. She has been married since 1989 and has raised three beautiful children, Nic, 27, Leandra, 25, and Gianna, 17. She enjoys spending time on the islands with her family, shelling on area beaches, boating, and eating in all the fabulous restaurants.
Jeanine has a degree in hospitality and has worked in the hospitality industry since her days as a travel consultant at the Philadelphia Stock Exchange. She also worked at Sanibel Harbour Resort and later with the owners of the Sanibel Day Spa, scheduling services and running the Spa in their absence. She has always enjoyed working with people and seeing them happy. Jeanine has been with Royal Shell since 2014, using her experience and training to provide excellent customer service. She always strives to offer the best in every situation.
Jeanine works alongside a great Front Desk team of Guest Service Agents. The team accomplishes many tasks in a fast-paced environment with positive attitudes and smiling faces. They process reservations and assemble arrival packets for guests and owners. It is their responsibility to ensure that the guests are given a beyond legendary vacation experience during their visit to the Islands. Jeanine and her team are prepared to take care of any special requests before and during a guest’s stay so our guests always receive the best service.