Director of First Impressions
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Sanibel Island


Director of First Impressions


Royal Shell Real Estate

Job type

Full Time

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Director of First Impressions

Sanibel Island

Royal Shell is synonymous with luxury. Royal Shell has represented more luxury buyers and sellers in Lee County than any other brokerage since 2016 for properties listed at $2 million or more. We know how to deliver results with white glove service to high net worth, luxury property buyers and sellers with discretion and expertise. Royal Shell is part of the R+L Carriers Family of Companies.

At Royal Shell, we take pride in delivering exceptional service that exceeds our customers’ expectations. Our employees enjoy a professional and rewarding work environment, opportunities for career advancement, great benefits, and the ability to make a difference for our buyers and sellers. If you’re looking for a career at an extraordinary company, Royal Shell may be the place for you!


Royal Shell Real Estate, the region’s largest luxury real estate, rental, and vacation company, is currently seeking a dependable, Director of First Impressions for an extremely busy office.  We’re looking for a dynamic candidate to help lead our growth in Lee County.  This is a full-time position, Monday through Friday.

What You’ll Do:

  • Provide best in class hospitality to external clients, business partners, and vendors.
  • Greet guests, clients and agents with a friendly smile and positive attitude
  • Effectively directing incoming phone calls from a multi-line phone system using while providing excellent customer service
  • Manage internal meeting spaces, and general office organization.
  • Assist the Office Manager with transaction file processing and other daily tasks
  • Assist agents with day to day tasks and administrative duties
  • Responsible for every day organization and tidiness of the office building
  • Responsible for maintaining office supply Inventory
  • Proof all ads for accuracy
  • Assist office managers with file compliance
  • Other tasks as required

Job Requirements:

  • High School Diploma or equivalent. College preferred
  • Administrative experience
  • Notary, preferred but not required
  • Ability to maintain a high level of confidentiality
  • To perform this job successfully, you should be proficient in Microsoft Office, including Word, Excel, PowerPoint, Outlook.
  • Be customer service oriented and be willing to go the extra mile for internal and external customers
  • Good phone and communications skills
  • Good problem-solving skills
  • Detail oriented and eye for accuracy and proofing
  • Be capable of efficiently handling a job and all its details from start to finish
  • Be organized and effective at multitasking
  • Be able to work effectively in a very deadline-oriented environment
  • A Florida Real Estate License is not required but a plus

Personal Qualities:

  • Be a self-starter who is able to begin and complete tasks without supervision
  • Positive attitude and strong work ethic
  • Have reliable transportation
  • Be courteous, dress and act professionally
  • Work well in a team environment

Equal Employment Opportunity

Royal Shell is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.
Equal Employment Opportunity is the Law

E-Verify Participant

Royal Shell participates in the Electronic Employment Eligibility Verification Program.
E-Verify Poster
Right to Work Poster


If you are an individual with a disability and need assistance completing the online application, please call 239-333-1790 or send an email to and include Applicant Accommodation in the subject line. Please note that only individuals needing assistance should use this contact information.

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Covid Precautions

Royal Shell takes the COVID pandemic seriously and we adhere to recommended CDC guidelines when meeting or working with others, including wearing masks and practicing social distancing during the interview process.

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