Your vacation IS our business.
Relaxing. Refreshing. Rejuvenating. That's the kind of vacation you get when you rent from the professional members of the SCVRMA. You tell us what you want. We give you options. Lots of options. The following Q&A section helps show how our experience, knowledge and expertise will give you the perfect worry-free – and surprise-free – vacation:
Q: How long have we been in the vacation rental business?
A: We have a collective professional renting experience of over 100 years on Sanibel and Captiva Islands.
Q: What are Reservation Specialists?
A: Friendly, trained, and knowledgeable staff ready to assist you in booking your vacation. Each Reservation Specialist is intimate with every unit in our rental program so that we can accurately and honestly recommend a property. Our goal is to find the “Best” fit for your group and for your budget.
Q: Where do the rental properties come from?
A: All properties are privately owned. Every unit needs to meet our high standards before they are accepted in our rental program. We will “fire” units that don’t adhere to our standards.
Q: What are your standard check-in procedures?
A: You will check-in at our office conveniently located in the heart of the Island. There you will be greeted by one of our staff that is ready to assist you in the easy check-in process. We will have your keys, arrival information, maps to the unit, and all other pertinent information ready for you when you arrive.
Q: What if I am arriving after your office hours?
A: Don’t worry about being late; we have an after-hours lock box located just outside our door with all of your check-in information and most importantly your keys in a large envelope.
Q: Are the units clean and have linens?
A: Our properties meet the highest standards for cleanliness and quality. Our linens are commercially sanitized and each unit is inspected prior to your arrival.
Q: If there is a problem who do we call?
A: You may call your corresponding rental company for assistance. Many companies have personnel available 24 hours for your convince.
Q: Do you offer Travel Insurance?
A: We do offer optional travel insurance and send the information when you book your travel plans. We highly recommend the travel insurance as it protects our clients in the event of an unexpected cancellation due to an emergency situation.